90% of my videos do not play

I bought tier 5, 90% of my videos do not play, and the live chat button also does not play. Should I refund today?

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Hi @user8 - I’m sorry to hear that you are facing issues. Allow me some time. I’ll have your queries resolved from our tech team on high priority.

Hi @user8, Can you elaborate more on your issue? Where are you trying to embed the Gumlet Videos?

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