Can't download assets

Mikael_Doust · January 30, 2024, 3:37pm

Hi,

I’ve tried using both Safari and Chrome but nothing happens when I click “download asset”

Kaustubh · January 31, 2024, 3:49am

Help should be on the way, @Mikael_Doust . I’ve tagged my colleague from the engineering team to assist you.

Anu · January 31, 2024, 5:28am

Hello, Please direct your query here support@gumlet.com

We will need your account email and asset id/ dashboard url of asset where you saw this issue, for our debugging.

Thanks for reaching out & sharing !