We’ve been able to use stream 1 for AI Media closed captioning and stream 2 to Vimeo with success. Yesterday, everything operated without a hitch all day. However, this error occurs when we attempt to launch the AI Media broadcast on stream 1. Although we’ve already attempted a fresh stream key from AI Media, the issue still exists. As of yesterday evening, neither our system nor its setup has undergone any alterations. Any ideas as to what could be the root of this problem?
1 Like
Is this your specific issue? Please confirm.
When the error message “The system cannot find the file specified” suddenly comes while you are streaming, it can be very annoying. In your particular instance, the day before, you were flawlessly using stream 1 for AI Media closed captioning while streaming to Vimeo on stream 2. Nevertheless, this problem notice has been impeding your streaming attempts today when you try to start the AI Media stream on stream 1. Even though you’ve taken the effort to get a fresh stream key from AI Media, it appears the issue still exists. Crucially, you have attested to the fact that no alterations have been made to your setup or system since the day before’s successful broadcast.
1 Like
Yes, exactly the same. Can you help me out with this?
1 Like
Yes, by switching the “Application” setting from the default FFMPEG to FFMPEG2, the problem will be fixed. However, it’s important to note that on a remote PC running vMix today, the default FFMPEG continued to function beautifully from the day before.
The issue has been fixed by this modification. If still you face any problem do let me know.
1 Like
The ‘The system cannot find the file provided’ error is a common problem I’ve seen while trying to stream AI Media.
Could someone please elaborate on what exactly happens when the ‘Application’ setting is changed from FFMPEG to FFMPEG2 and why that fixed the issue?
1 Like
You may modify the specific encoding and delivery techniques utilized throughout the stream by adjusting the ‘Application’ parameter in your streaming software. Since FFMPEG and FFMPEG2 are distinct software versions, their encoding and processing configurations and libraries may change slightly.
It’s unclear why FFMPEG2 fixed the problem right away, but it’s likely that it works better with the AI Media service or that it has the capability that this stream needs. If this patch appears to be working for you, there may have been a mismatch between the AI Media platform and your prior settings.
May the above information help you.