How to connect Gumlet with Presto Player

Help & Support
1

Hi,

I copied the URL in MPEG-DASH URL and paste it into the wordpress Presto Player video URL field, then I press “play” it just loading and didn’t show anything to me. I tried different setting in profile, but still can’t make presto player work with gumlet video.

Can you tell me how to make it work?

thanks.

1 Like
2

Welcome to Gumlet, @lewisngai . I’ve tagged my colleagues from the technical team and they’ll offer help soon.

3

Hi @lewisngai, can you send us the link to the page where the Presto player is embedded?

This is faster for us to check and fix the issue.

Feel free to send us the URL via chat support or share here.