Payment and reccuring payment

I have tried many time to pay manually but still payment is not working and on 1st jan 2024 i made payment it took the payment but still showing in draft my service have been stopped

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Hi @brilliant_wellness - My apologies for the inconvenience. I’ve asked my team mate to connect with you and help fix the issue. You should hear from them shortly.

@brilliant_wellness : Please check you should receive 3D secure flow to complete the payment.

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yes we did the payment