Problem with mpg file format

I have some old mpg format video files shot horizontally on a Sony Handycam; when uploaded and after post-processing, the videos are converted to portrait format with lots of distortion. Can you please fix this issue with old mpg format videos?


Hi @Anu_Nag . Apologies for the delay in responding. I’ve tagged my engineering team member; and help is on the way.

@Anu_Nag, can you reach out to chat support with the asset ID? Our team can resolve it faster on that channel.

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