I have some old mpg format video files shot horizontally on a Sony Handycam; when uploaded and after post-processing, the videos are converted to portrait format with lots of distortion. Can you please fix this issue with old mpg format videos?
I have some old mpg format video files shot horizontally on a Sony Handycam; when uploaded and after post-processing, the videos are converted to portrait format with lots of distortion. Can you please fix this issue with old mpg format videos?
Hi @Anu_Nag . Apologies for the delay in responding. I’ve tagged my engineering team member; and help is on the way.
@Anu_Nag, can you reach out to chat support with the asset ID? Our team can resolve it faster on that channel.