I would like to replace a video,
however, I closed the tab after clicking replace video.
Now the replace video option is grayed out, and the status is stuck on upload-pending.
Help
The original video disappeared without warning.
I suspect that somebody at CustomerService deleted the video to resolve the system glitch.
The video was uploaded a month ago and the link shared with clients.
The video is now gone without warning.
This is unacceptable from a service catered to professionals and to companies.
Hey,
It seems the system itself deleted the video which was in upload-pending state. Please don’t worry as the video can be recovered for 30 days. We are looking into this and we will recover this in next few hours.