Video Autoplay starts with delay in safari browser

Help & Support
1

I embedded the video code in a wordpress website. In safari browser(Mac,iphone,ipad) the video autoplay starts with a delay and plays in the loop. This dealy is not there in Android devices.

https://www.khwaahish.com/video-checking-2/

Below is the embed code:

<script type="application/ld+json">{"@context":"https://schema.org","@type":"VideoObject","name":"Khwaahish_Pache_collection","description":"","thumbnailUrl":[["https://video.gumlet.io/6493155afdae81aad3b4fa99/649323c601e29f9a90dc4985/thumbnail-1-0.png?v=1687364599477"]],"uploadDate":"2023-06-21T16:22:30.492Z","duration":"PT1M19.037291999999994S","embedUrl":"https://play.gumlet.io/embed/649323c601e29f9a90dc4985"}</script><iframe allowfullscreen style="width:100%; height:100%; aspect-ratio: 600 / 337;" width="600" height="337" src="https://play.gumlet.io/embed/649323c601e29f9a90dc4985" title="Gumlet video player" frameBorder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; fullscreen"></iframe>
2 Likes
2

Hi @Lakshmi_Priyanka - welcome to Gumlet. I’ve tagged my colleague from engineering team to look into this issue. Expect an answer shortly.

1 Like
3

Thank you, will wait for the same

1 Like
4

The player icon is loading initially and after some delay the video starts to run. How to disable that player icon from display?

1 Like
5

Hi,
This is happening because you are using MP4 file to embed video. Somehow, the Safari browser waits to buffer entire video before it starts playback and hence the delay in playback start.

We suggest you use HLS as output for such videos and it will instantly load video. If you need any help, please feel free to reply here.

1 Like