I use Heartbeat for my course and want to replace Vimeo with Gumlet.
Today I did some tests and on the web version on the computer it worked correctly with the embed link, but when trying to access the same video through the IOS mobile app, it is not possible to play the video and it loads endlessly.
I really liked Gumlet and intend to subscribe to the service, but it is vital for me that the player works properly on Heartbeat.chat.
I contacted Heartbeat Chat support, and they told me: “We can only provide limited support for display issues with external embeds, since we don’t control the content inside that window.”
In the image below, it is possible to see how the player behaves in the Heartbeat.chat iOS app
Akbansa, I saw that the access I created for you did not allow access to the video hosted on Gumlet, but I have already fixed this. By accessing again, you will have access to the test lesson with the Gumlet video.
