Video not playing in Vivaldi

Help & Support
1

Having an issue with video not playing in Vivaldi browser. It plays in Safari fine. All my Vimeo content plays fine on Vivaldi so dunno what’s going on.

Here’s a link to the file: 2025-2026 New Year's Eve to New Year's Day 65mm end titles FK Sc

Appreciate any help with getting this working in Vivaldi.

2

Welcome to the Gumlet community, @Alastair.

We are checking the issue and will get back to you.

1 Like
3

Thanks. Any joy with this? I now get a “Oops, something has gone wrong, error 3014’ message.

4

Hey Akbansa, I looked into this more and tried with ProRes 422HQ, which plays fine on Gumlet in Vivaldi, but in 10-bit h.265 .mov it won’t play. I can’t find Gumlet documentation on file formats that will/won’t work in various browsers using your platform. Do you have anything? h.265 plays fine on Vimeo in Vivaldi. Thanks.

5

Hey, we have made changes to the processing pipeline. Can you try uploading a new video and share the asset id if issue persists?